Overview

Capture the claim while the driver is still at the scene


The minutes after a collision are when the useful evidence exists and when the customer most wants to reach someone. Shield Accident Management puts reporting in the driver’s hand: guided questions, photo capture and location, submitted before they leave the scene.

From there the customer can track their case, read updates and call the team with one tap — which cuts the inbound “any news?” calls that otherwise fill the office day.

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Accident management app dashboard with report an accident, your cases and latest news
Accident management app accident reporting screen
Accident management app latest news feed
Accident management app case details screen

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Features

What the accident management app does


Roadside reporting

A guided report the driver can finish at the scene, capturing what matters while it is in front of them.

Photo & location capture

Damage photos and GPS location attached to the claim automatically.

Case tracking

Customers follow their own case status instead of phoning for updates.

One-tap contact

A call button on every screen so a driver in difficulty reaches a person immediately.

Benefits

What it changes day to day


  • Capture stronger evidence by collecting it at the scene, not days later.
  • Cut inbound status calls by letting customers track their own case.
  • Speed up claim handling with complete, structured submissions.
  • Keep customers engaged between claims with a news feed.
  • Give drivers a single, obvious route to help after a collision.

Who uses it

  • Accident management
  • Fleet operators
  • Insurance brokers
  • Vehicle hire
  • Bodyshops
  • Legal services

Not on the list? The build is bespoke, so it is shaped around how your business works.

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FAQs

Questions we get asked


What can a driver do at the roadside?

Report the accident through a guided flow, attach damage photos, capture the location and submit it — all before leaving the scene.

Can customers see progress on their claim?

Yes. Each customer sees their own cases and status updates in the app, which removes most “any news?” phone calls.

Does it integrate with our case management system?

Yes. We integrate with existing claims and case management back ends through their APIs so the app feeds your current workflow.

Can it be branded for our company?

Yes. The app is published under your brand on the App Store and Google Play.

Next Step

Get a quote for your accident management app


Tell us how you work today and we will come back within one business day with honest advice and a written price.

Office Opening Hours

Monday – Friday, 9:00am to 5:30pm